Jovie is a brand owned by Unica Global B.V. The Jovie brand is used by Unica Global and its subsidiaries, including Jovie Middle East. This privacy policy will explain how our organization uses the personal data we collect from you when you use any of our websites.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Jovie collects the following data:

• In case you are a medical professional who registers as a user on http://portal.jovieproducts.com/ we collect personal identification information (Name, email address, phone number).
• In case you are a medical professional you are asked for you professional registration number applicable in the country where you are registered. This is applicable when you register at https://portal.jovieproducts.com/.

How do we collect your data?

You directly provide Jovie with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Use our chat and provide personal information.
• When you use social media buttons on our website to share information.

Jovie may also receive your data indirectly from the following sources:

• Google Analytics
• Google Tag Manager

How will we use your data?

Jovie collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• Email you with research and new insights on our products and services.
• Get a better understanding of (online) consumer behavior

Jovie will not share your data with third parties, nor partner companies.

How do we store your data?

Jovie securely stores your data at data centers located in the Netherlands (ISO27001:2013 certified).

Marketing

In case you have provided your e-mail address to Jovie, Jovie would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Jovie from contacting you for marketing purposes or giving your data to other members of the Jovie Group.

What are your data protection rights?

Jovie would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Jovie for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Jovie correct any information you believe is inaccurate. You also have the right to request Jovie to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Jovie erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Jovie restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Jovie’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Jovie transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +31 85 016 0611 (Dutch / English) or +971 4228 4097 (Arabic / English).

Or write to us: Unica Global B.V., Nijverdalsestraat 88, 7642 AH Wierden, The Netherlands, or e-mail us at sayhello@jovieproducts.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Jovie uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Language preferences

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Jovie uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Jovie uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Jovie website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

California Online Privacy Protection Act Compliance

We have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the password protected user profile of the website.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. The Jovie website, products and services are all directed to people who are at least 13 years old or older.

Changes to our privacy policy

Jovie keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about Jovie’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: sayhello@jovieproducts.com

Call us: +31 85 016 0611

Or write to us at: Nijverdalsestraat 88, 7642 AH Wierden, The Netherlands

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Jovie has not addressed your concern in a satisfactory manner, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Alternatively, you can file a complaint directly to our headquarters in the Netherlands.

Jovie Headquarters
Unica Global B.V.
Nijverdalsestraat 88
7642 AH Wierden
The Netherlands
Email: sayhello@jovieproducts.com

Jovie Middle East
Office 227 - Building 6 W-A
DAFZA - Al-Tawar Area
PO Box 371, Dubai
United Arab Emirates
Email: sayhello@jovieproducts.ae

Legal

Copyright and trademarks

All content and materials available on our websites, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Unica Global B.V., and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Unica Global B.V.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Governing Law

This website is controlled by Unica Global B.V. from our offices located in The Netherlands. It can be accessed by most countries around the world. As each country has laws that may differ from those of The Netherlands, by accessing our website, you agree that the statutes and laws of The Netherlands, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in a court of law of The Netherlands. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Contact

Jovie Headquarters
Unica Global B.V.
Nijverdalsestraat 88
7642 AH Wierden, The Netherlands
Email: sayhello@jovieproducts.com

Jovie Middle East
Office 227 - Building 6 W-A
DAFZA - Al-Tawar Area
PO Box 371, Dubai, United Arab Emirates
Email: sayhello@jovieproducts.ae

Disclaimer

The content of Jovieproducts.com and portal.jovieproducts.com is for information purposes only and constitutes not advice nor guarantee of outcome. The information is not meant to be a substitute for advice provided by a doctor or other qualified health care professional. Information is gathered and shared from reputable sources; however, Jovie, Unica Global B.V. and/or any of its subsidiary or related companies (hereinafter: Jovie), are not responsible for errors or omissions in reporting or explanation. No individuals, entities or persons, should use the information resources or tools contained within to self-diagnose or self-treat any health-related condition. Jovie gives no assurance or warranty regarding the accuracy, timeliness or applicability of the content.